Pre-Order Policy

* Pre-order items ship out date can be found on the product page. 

* If your order includes non-preorder items, we will ship your order together with your pre-order items.



1. Can I combined orders?

We recommend to order Pre-Order items separately from “in-stock” orders, as in stock products can be shipped immediately. If you combine in-stock and pre-order items into one purchase, all items will be shipped when the pre-order is fulfilled.


2. When should I expect my Pre-Order items to ship out?

All Pre-Orders are expected to be fulfilled 2-3 months after the preorder period starts. Unless stated otherwise on product page.

Please refer to the product page for the estimate time of delivery. 

You will receive an email with tracking number when your order is on its way.


3. Returns and Exchanges

USA: Free return and exchange within 30 days of receiving the orders. Please reach out to us at to start your return/exchange process. 

International: Unfortunately, we do not accept returns or exchanges at this time.

We do not accept returns without prior authorization.