Black Friday Cyber Monday (BFCM) Return & Exchange Policy

BFCM Exchange Policy

We want you and your gift recipients to have extra time to get the right fit during our BFCM sale.

All sales are final, and we do not accept returns. We're happy to exchange your order, and we've extended the window for BFCM purchases.

Extended Exchange Window
Items purchased between November 10, 2026 and November 16, 2026 are eligible for exchange until January 15, 2027.

To qualify, all items must be in the same condition as received: unworn, unused, with tags, and in original packaging, along with a receipt or proof of purchase.

To start an exchange, please use our return portal here.

Please Note

1. No Returns: We do not accept returns, and we do not issue refunds for change of mind. Exchanges are available as described above.

2. International Orders: We do not accept exchanges for orders outside of the USA at this time.

3. Non-exchangeable Items: Accessories (e.g., socks) are not eligible for exchange due to sanitary concerns.

4. Final Sale Items: Items marked "final sale" are not eligible for exchange. Items discounted during the BFCM sale are not final sale unless they are marked as such.

5. Gift Cards: Gift cards are not eligible for exchange.

Damages and Issues
Please inspect your order when it arrives and contact us right away at hello@sunbean.co if any item is defective, damaged, or incorrect, so we can make it right.